Plumbing emergencies are stressful, but a clear head and a few quick steps can keep a bad situation from becoming an expensive one. Keep this checklist handy for leaks, burst pipes, overflows, and backups at any hour.
1. Stop the water
For an overflowing toilet or a leaking fixture, close the small shutoff valve right at that fixture. For anything bigger, or if you are not sure, shut off the main water valve where the line enters the home.
2. Cut power if water is near electricity
If water is spreading near outlets, appliances, or the electrical panel, switch off power to those areas at the breaker, but only if you can do so safely and without standing in water.
3. Drain and contain
Open cold taps and flush toilets to drain the lines and relieve pressure. Move belongings out of the way, put down towels or a bucket, and photograph the damage for any insurance claim.
4. Call for help, any hour
Plumbing does not fail on a schedule. A 24-hour line connects you with a licensed local pro who can respond overnight, on weekends, and on holidays, and give you a quote before any work starts.
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